Terms of service
Shipping Policy
At RUMAH, we are committed to delivering your orders safely and on time.
Processing Time
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Orders are processed within 1–2 business days after confirmation.
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Orders placed on Sundays or public holidays will be processed on the next business day.
Delivery Time
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Major Cities (Pakistan): 2–4 business days
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Other Areas: 3–7 business days
Delivery times may vary due to weather conditions, public holidays, or courier delays.
Shipping Charges
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Shipping charges will be displayed at checkout before you complete your order.
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Free shipping may be offered during promotional campaigns or on eligible orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number (where available) via email or SMS so you can monitor your shipment.
Delivery Information
Please ensure that your shipping address and contact details are accurate. RUMAH is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Delayed or Lost Shipments
If your order has not arrived within the estimated delivery time, please contact us at rumahfabrics@gmail.com. We will work with our courier partners to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, feel free to contact us:
Email: rumahfabrics@gmail.com